Privacy Policy

CustomerTrackr knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting CustomerTrackr, you are accepting the practices outlined in this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy covers CustomerTrackr's treatment of personal information that CustomerTrackr gathers when you are on the CustomerTrackr website and when you use CustomerTrackr services.

What Personal Information About Users Does CustomerTrackr Collect?

Our goal in collecting personal information is to provide you with a friendly, customized, and efficient experience. We only collect personal information that is relevant to the purpose of our website. We do not process this information in a way that is incompatible with the purpose for which it has been collected or subsequently authorized by you. We collect the following types of information from our users:

1. Information You Provide to Us:

   We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The personal information you provide is used for such purposes as purchasing. In order for you to use CustomerTrackr services, you must complete a registration form. As part of this registration form, we require your email address.

2. Automatic Information:

   CustomerTrackr may also add on any page display the total counts that page has been viewed.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. CustomerTrackr cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or email address is.

Will CustomerTrackr Share Any of the Information it Receives?

Information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only as described below.

• CustomerTrackr Personnel:

  CustomerTrackr personnel may have access to user information while carrying out their duties in the normal course of CustomerTrackr business.

• Protection of CustomerTrackr and Others:

  We may release personal information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of CustomerTrackr, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• With Your Consent:

  Except as set forth above, you will be notified when your personal information may be shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to prevent the sharing of this information by opting out.

Is Information About Me Secure?

Your CustomerTrackr account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.

Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

What Information Can I Access?

You can access your personal information on our website and correct, amend, or delete information that is inaccurate. Upon logging in to your CustomerTrackr software, visit your profile setting page.

What Choices Do I Have?

You may request deletion of your CustomerTrackr account by emailing our customer support team.

Changes to this Privacy Policy

CustomerTrackr may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the CustomerTrackr website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.

Conditions of Use

If you decide to visit CustomerTrackr website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Massachusetts state law.

Effective Date of this Privacy Policy

This Privacy Policy is effective as of January 1, 2009