The quickest way to get help depends on what you need: the Help articles answer most questions, the feedback form is for problems and ideas inside the app, and the Contact Us form is for everything else.
Where to Go
| You want to | Use |
|---|---|
| Learn how something works | The Help articles, linked at the bottom of every page. |
| Report a problem, ask a question about a page, or suggest an idea | Report a Bug at the bottom of any page in the app. See Reporting a bug. |
| Billing, refunds, cancelling, or a copy of your data | The Contact Us form. Include your company name. |
| Check if CustomerTrackr is up | Status at the bottom of every page. |
What Happens Next
We read every message and answer by email as soon as we can. Include the page you were on and what you were trying to do, so we can help on the first reply.
Stay Up to Date
Read the release notes to see what's new, or follow @customertrackr on X.