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How Do I Use Custom Fields?

Custom fields keep details about a customer that the standard address, phone and preference fields don't cover, like a gate code or the type of project. You create the fields once, and every customer form shows them.

A customer page showing the custom fields Project type and HOA approval next to the phone and email.
A customer page showing the custom fields Project type and HOA approval next to the phone and email.

Create a Custom Field

Admin access required.

  1. Click your profile icon at the top right and choose Settings.
  2. Under Information, click Custom Fields.
  3. Enter the name of the field in Custom name (for example "Gate code") and click Add.
The Custom Fields page with three fields: Project type, Gate code and HOA approval.
The Custom Fields page with three fields: Project type, Gate code and HOA approval.

To rename a field, click its name in the list. To delete one, click the trash icon next to it.

Fill In a Custom Field

  1. Add a customer (Customers > Add Customer), or open one and click the pencil icon next to their name.
  2. Fill in the fields under Custom Fields.
  3. Click Add customer or Update customer.

The fields with a value show on the customer's page and at the top of each of their orders. Empty fields are hidden.