Your company's admin creates your login and decides which pages you can open, so ask them for access. We can't add users or change access for your company, since the account belongs to your company.
I Need a Login
Ask your admin to add you as a user. They'll give you three things to log in with: your Company name, a Username and a Password. See How do I add or remove users?
I Can't See a Page or a Button
The pages and buttons you see depend on your user group. If you need one you don't have, like the payments of an order or the Reports menu, ask your admin to add it to your group. Changes to your access apply the next time you log in. See What are user groups and how do I use them?
I Can't Log In
- Check the company name, username and password; the password is case-sensitive. Click the eye icon to see what you typed.
- Forgot your password? Your admin can set a new one for you.
- Your account may be turned off: ask your admin to check that you're still Active.
Don't know who your admin is? Contact us with your company name and we'll reach out to the account owner.