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How Do I Change My Credit Card?

You can add, replace or remove the credit card for your plan on the Settings > Billing page (admin access required). Your card details go straight to Stripe and are never stored on our servers.

The Credit Card section of the Billing page, with the card field open.
The Credit Card section of the Billing page, with the card field open.

Add or Replace Your Card

  1. Go to Settings > Billing.
  2. In the Credit Card section, click Manage your card.
  3. Enter the card number. The expiration date, security code and ZIP code fields appear as you type.
  4. Click Add card, or Replace card when there is one on file already.

Your account has one card at a time: a new card replaces the old one. If the card can't be added, the reason shows under the card field.

Remove Your Card

Click the trash icon next to your current card and confirm. Without a card, your next payment can't be charged and you can't change your plan, so add a new card soon.

Pay an Unpaid Invoice

After you update your card, unpaid invoices are charged on the date listed under Invoices. To pay one now, click Pay Now next to it.

See also Can I trust Stripe? and How do I change my plan?